How do you know if you are making a difference? Is your data culture getting in the way?

Sarah Morton and Ailsa Cook

We gain fascinating insights working alongside organisations across sectors in public services, that want to use data and evidence well to understand and track their impact. We specialise in working with organisations where it is hard to simply measure the difference they make, and where the main focus for change is relationships: work that educates, empowers, inspires, supports, encourages or influences people. What we have observed over the last 5 years, is that every organisation is influenced by their data culture, but it is rarely talked about. It is something we highlight in our new book: How do you know you are making a difference, from Policy Press.

Through our company Matter of Focus, we support organisations to understand the context for their work, set out their theories of change, and use this as a lens to collect and analyse data that can help them understand their change processes and evidence the difference they make. This means we host workshops and meetings where people really get to grips with different elements of their work, and we see what is inside the pandora’s box when organisations start to review the data they hold about their own work.

Continue reading